Personal Health Assistant

Виртуален асистент

The Personal Health Assistant is a service that helps patients and their families in the organization and planning of the health calendar individually for each patient and/or the whole family.

Through the i-Health platform, we provide personal service from our employee to you and your family!

We organize your health calendar for:

  • Prevention;
  • Scheduled examination;
  • Tests in a laboratory or in a place convenient for you (address to visit);
  • Research.

Booking an appointment with specialist doctors we work with and a clinical laboratory.

We organize the communication between you and the doctor, specifying the necessary documents for the upcoming examination.

Preparation of an individual treatment plan by a specialist doctor we work with.

Services included

  • Direct line to one of our health assistants
  • Manage your calendar for maintenance and scheduled checkups
  • Consultation to schedule an examination or visit to our partner clinics and laboratories
  • Opportunity for the Personal Health Assistant to accompany you to the clinic or laboratory
  • Organizing a site visit for sampling by a specialist laboratory assistant
  • Preparation of an individual treatment plan, coordinated with specialist doctors
  • Reminder for review or consultation via SMS or Viber
  • Chatbot - an automated service for setting up reviews and cancellations

Working hours

  • Monday to Friday from 8:00 to 19:00
  • Saturday and Sunday from 9:00 to 18:00

* The Personal Health Assistant service is paid additionally, according to the company’s price list and approved offer. The service can be paid all-at-once or on a subscription basis depending on the agreed conditions. The amounts due are paid to the bank account of SANOMA Ltd.:

Eurobank Bulgaria AD

IBAN: BG48BPBI81701606014140


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