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In Bulgaria

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Personal Health Assistant

Personal Health Assistant

Our Personal Health Assistant (also known as Concierge Medicine) is a service designed to help patients and their families organize and plan their healthcare journey. Each healthcare calendar is tailored individually—whether for a single patient or the entire family.

Second Opinion

If you have concerns about a diagnosis or would like it confirmed by another specialist, you can request a second opinion. This service (available in English and Bulgarian) is provided by an independent doctor, different from your treating physician. You may request a second opinion from specialists in Bulgaria or abroad. Importantly, this service is covered by your basic insurance.

How i-Health Supports You

Through the i-Health platform, we provide personalized health services for individuals, families, and business employees.

Who Can Benefit

The Personal Health Assistant service is available to:

  • Bulgarian and foreign citizens and their families

  • Medical tourists seeking solutions for their medical conditions or preventive programs— learn more about our Health and Medical Tourism in Bulgaria.
  • Diplomatic missions and embassies

  • Corporate clients (businesses and NGOs in Bulgaria and worldwide)

Contact Us

For more information, do not hesitate to contact our team – we are here to help you in Bulgaria.

Our team

Svetlana Sabotinova

+359 88 7887 888
svetlana.sabotinova@i-health.bg

Denis Seifullin

+359 88 6510 721
denis.seifullin@i-health.bg

Teodora Vladova

+359 897 006 767
teodora.vladova@i-health.bg

The service includes

  • Direct line to one of our health assistants
  • Manage your calendar with health care appointments.
  • Consultation to schedule an examination or visit to our partner clinics and laboratories
  • Preparation of an individual treatment plan, coordinated with specialist doctors.
  • Tests in a laboratory or in a place convenient for you (address visits)
  • Booking an appointment with specialist or clinical laboratory/dental lab.
  • Reminder for appointments, or consultation via SMS/Viber/WhatsApp or email.
  • Online pharmacy

We organise the communication between you and the doctor/patient, specifying the necessary documents for the upcoming examination and procedures.

The price of the service is 70 BGN| 35,79 EUR per hour

The administration service is 100 BGN| 51,13 EUR

Additional services

  • Opportunity for the Personal Health Assistant to accompany you to the clinic or laboratory
  • Organization and provision of an offer for individual prevention program and check-up
  • Organizing a tests or/and examinations in your preferred destination (home, office, hotel)
  • Translator in English, Russian, and Italian
  • Hotel reservation, airport transfer hotel-clinic
  • Specialized medical transport
  • EPharma online pharmacy - non-prescription drugs, nutritional supplements and medical cosmetics. Our customers have 5% discount with Epharma online pharmacy, through our platform with promo code IHEALT5%.

Method of payment

The Personal Health Assistant service is paid according to the company’s price list and approved offer. We accept only bank transfers, payments ca be made each time or as a subscription, in accordance with the agreed conditions.

The amounts due are paid to the bank account of SANOMA Ltd:

Eurobank AD BULGARIA

IBAN: BG48BPBI81701606014140

SWIFT: BPBIBGSF

Payment reference: Full name of the patient + type of service (e.g., “subscription” or “one-time service”)

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